Building bridges with IT: successful collaboration with your IT department [slides]

National Library and Information Technicians Symposium, 27-29 September 2017 North Sydney: bridge to knowledge
 
This conference presentation (PowerPoint slides) supports the paper which discusses how library technicians and their IT colleagues can work collaboratively to the benefit of staff, the organisation and most importantly, library patrons. 
 
Information technology is vital to ensuring the smooth running of all library systems and services. However many libraries face challenges with IT staff to implement new projects and provide a responsive service to library patrons. Improved interpersonal relationships between library staff and information technology workers achieve positive outcomes for library patrons and the organisation as a whole. This issue is important for library technicians in particular, as they often have increased contact with IT staff through the nature of their roles. This paper will recommend measures that establish a good foundation for library technicians to successfully collaborate with IT.