While government departments and agencies can drive their own delivery of egovernment, take up by the public is something which has to be encouraged and assisted. Public libraries are well positioned to assist with this transition, given the additional resources needed to do so (primarily staff time and skills).
Submission in response to the ATO Digital by Default Consultation Paper, January 2016
Australian Public Library Alliance; Australian Library and Information Association; National and State Libraries Australasia
Deakin, ACT : Australian Library and Information Association
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