Journey maps and customer hacks: redesigning services at the State Library Victoria
ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
Abstract:
ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
Abstract:
Public libraries are highly regarded institutions and leaders in the community, with significant influence on local government. The purpose of this report is to support leaders in the Victorian library sector to leverage their relationship with local government and policy makers; and to share their stories and contribute to federal reporting on the United Nations 2030 Sustainable Development Goals (SDGs).
Promotional materials (poster) listing and stating support for the United Nations Sustainable Development Goals.
The Australian Library and Information Association (ALIA) welcomes the opportunity to make a submission to this Inquiry into Local Government in WA.